Junk Removal FAQs

Your estimate is based on the items and photos you provide. If the actual job needs a price adjustment because of volume, weight, access, or special disposal, we explain it and ask for your approval before work begins.

Choose a load size and note stairs or special items to see a starting estimate. Then upload clear photos and enter pickup details so we can review the job. The estimate is not a guaranteed final quote.

Most smaller jobs require no upfront deposit. A larger cleanout may require a deposit after we review the photos and confirm the quote. Any deposit is applied toward the final bill.

JunkPatrol serves Rockland County, New York. For a location nearby, send your address through the online pickup request so we can check availability.

We handle ordinary household junk, furniture, appliances, and general cleanout items, subject to safe handling and disposal requirements. Hazardous waste, chemicals, asbestos, medical waste, and prohibited materials cannot be booked online.

Yes. Clear photos of all items and their access route help us check the load size, disposal needs, and starting price. The booking form requires a photo for standard online appointments.

Select your service and access details on our Online Booking page, review the starting estimate, choose an available time in Acuity, upload photos, and enter the pickup address and contact details. You will receive a booking confirmation.

Available starts begin at 7:30 AM. The latest Saturday start is 12:00 PM, and Sundays are closed. Other dates depend on Mario’s availability; the calendar shows current openings.

Please include access details with your booking. We will confirm whether your specific pickup can be completed without you present; do not assume unattended service is available.

Most smaller jobs can be booked without an upfront deposit. Review the completed work and pay after pickup according to the agreed terms. A large cleanout deposit, if requested after photo review, is applied toward the final bill.

Use the instructions in your confirmation to make changes. Please cancel or reschedule at least 24 hours before your appointment.